Hospice Support

Hospice Home Care Support in Tennessee

Resource One is a PSSA-licensed home care agency, not a hospice. Your hospice provides the medical care; we provide the non-medical home care that fills the hours in between.

The hospice agency is wonderful — and they're there a few hours a week. The rest of the time, you are. You can't keep doing this without rest, and the thought of leaving your loved one alone for even thirty minutes feels impossible. Hospice support care from us is not a replacement for hospice — we couldn't be even if you wanted us to. It's the non-medical help that runs alongside the hospice care.

Why families choose Resource One for Hospice Support

  • Non-medical care that complements your hospice agency without duplicating any of their clinical work — we coordinate directly with your hospice nurse and aide

  • Caregivers comfortable with the rhythms and emotions of end-of-life family situations — we observe and report changes; the hospice nurse interprets and treats

  • Around-the-clock or partial-day coverage — overnights, weekends, weekdays

  • Funding flexibility — private pay, LTC insurance, VA Aid & Attendance, TennCare respite where applicable

  • Same standard of bonded, insured, triple-screened caregivers as our other services

  • A real break for family caregivers who can't sustain 24/7 vigilance

What we provide

  • Personal care (bathing, dressing, mobility, toileting) — non-medical, coordinated with your hospice aide
  • Sitting and supervision so a loved one is never alone
  • Light meals, hydration support, and feeding assistance
  • Companion care — conversation, music, reading, hand-holding
  • Overnight respite for family caregivers
  • Extended-hour coverage between your hospice nurse's scheduled visits
  • Light housekeeping and laundry
  • Caregivers experienced supporting families through end-of-life transitions, comfortable knowing when to call your hospice nurse

Who qualifies

Families with a loved one already on the Medicare hospice benefit (or a non-Medicare hospice) who need additional non-medical home care hours. We do not enroll patients in hospice; we work alongside the hospice agency the family has already chosen. Funding sources for our non-medical hospice support hours include private pay, long-term care insurance, VA Aid & Attendance, and TennCare CHOICES respite where applicable.

How to start

  1. Call our Memphis office at (901) 751-7466 or Jackson at (731) 554-0841 to talk through your situation.

  2. We coordinate with your hospice nurse to align the care plan and avoid duplication.

  3. Hospice support care can begin within 24 to 48 hours, sometimes the same day.

Common questions about Hospice Support

Are you a hospice provider?

No. Resource One is a Tennessee PSSA-licensed home care agency. We provide non-medical personal care and companion care alongside your existing hospice provider. Hospice itself is medically directed and covers RN visits, hospice aide visits, comfort medications, and equipment under the Medicare Hospice Benefit. We fill the hours between hospice visits.

Will Medicare pay for your services as part of hospice?

Generally no. The Medicare hospice benefit covers your hospice agency's services, not supplemental home care. Most hospice support care is paid through private pay, long-term care insurance, VA benefits, or TennCare CHOICES respite hours. We can help you understand which pathway applies to your family.

How fast can hospice support care start?

Within 24 to 48 hours when needed, sometimes the same day. End-of-life timelines move quickly — call us when the need arises and we'll move accordingly.

Will you coordinate with our hospice nurse and aide?

Yes. We share the care plan, track what your hospice covers (typically one to two aide visits per week and weekly nurse visits), and fill the rest of the hours. Avoiding duplication keeps the care plan clean and the family less overwhelmed.

Can your caregivers stay overnight?

Yes. Overnight respite is one of the most-requested hospice support services. Family caregivers can rest knowing someone professional is awake with their loved one.

Are your caregivers experienced with end-of-life situations?

Yes — within the non-medical scope of our PSSA license. Our caregivers assigned to hospice support are experienced with the physical and emotional rhythms of end-of-life care: repositioning for comfort, observing changes and reporting them to the hospice nurse for clinical interpretation, and providing a calm, non-anxious presence for families. Clinical decisions, symptom management, and medication adjustments stay with your hospice nurse — we don't make those calls and aren't licensed to.

We're using long-term care insurance — does that cover hospice support care?

Most long-term care insurance policies cover personal care and companion care services regardless of whether the person is on hospice. We handle the claim documentation. See our Long-Term Care Insurance page for details.

Where do you provide hospice support care?

Across our West Tennessee service area — Memphis, Jackson, Cordova, Germantown, Bartlett, Collierville, Arlington, Dyersburg, Union City, Martin, and the surrounding communities. The same team that provides our private-pay and TennCare home care provides hospice support.

Ready to move forward with Hospice Support?

We'll walk you through options, timelines, and funding — whether it's in this conversation or after a free in-home assessment.