For Care Professionals
Refer a client to home care you can trust
Resource One is a PSSA-licensed West Tennessee home care agency that accepts every major payer — private pay, long-term care insurance, VA, and all three TennCare MCOs. Send a referral and we take it from there, and keep you in the loop.
The provider behind your referral
PSSA-licensed by the TN Dept. of Health since 2007
Bonded, insured, W-2 caregivers — never 1099 contractors
10-year background check, abuse & sex-offender registry screening, drug test before hire
250+ caregivers across 21 West Tennessee counties
On-call line staffed 24/7 for active clients
Every payer: private pay, LTC insurance, VA, TennCare CHOICES, DIDD, OPTIONS, CREVAA
Who refers clients to us
Discharge planners & social workers
Hospital and rehab discharges that need safe support at home — fast, before a readmission. We can start private pay within days, no authorization queue.
Case managers & care coordinators
MCO, waiver, and community-based clients who need a credentialed provider that actually follows the care plan and reports back.
Senior living & assisted living staff
Residents who need supplemental one-on-one hours, or families transitioning a loved one back home with support.
Elder-law attorneys & care managers
Clients spending down, using an LTC policy, or planning for long-term support. We produce the documentation carriers and courts expect.
Financial advisors & LTC-insurance agents
Policyholders whose benefits have triggered. We handle claim documentation, carrier coordination, and assignment of benefits.
Physicians & clinic staff
Patients who need non-medical support to stay safe and adherent at home — personal care, supervision, medication reminders, transportation.
How a referral works
Send the referral
Submit online in about two minutes, or call your local office. Share the client's needs, location, and payer — that's enough to get started.
We respond within one business day
We verify the payer, schedule a free in-home assessment, and build a written care plan. Private pay can begin within days; benefit programs as soon as they clear.
You stay informed
You get confirmation when care starts and a named point of contact for updates. No black hole, no dropped balls — the referral reflects well on you.
Why professionals refer to Resource One
Every payer covered
You never have to turn a client away over funding. We're credentialed across all three TennCare MCOs, the VA Community Care Network, the state OPTIONS program, and most LTC carriers — and we take private pay directly.
Fast, predictable response
One business day to first contact. Private-pay starts can begin within days — not the weeks an authorization queue takes.
Licensed and accountable
A Tennessee PSSA-licensed agency with bonded, insured, W-2 caregivers and rigorous pre-hire screening. The kind of provider your name is safe attached to.
One agency, both markets
Memphis and Shelby/Tipton/Fayette from our Cordova office; Jackson and 18 West Tennessee counties from our Jackson office. One referral path for the whole region.
Have a client who needs care at home?
Send the referral in about two minutes. We'll verify the payer, schedule a free in-home assessment, and keep you informed from there.